Business English For Writing Emails Pdf
Phrases to use in business letters and emails Request for information I am writing to inquire about.. I am writing in reference to.. I read/heard..
- 1 Formal or informal? A First, read the information about email writing styles. Note there are often two words in English with a similar meaning.
- Email writing Formal emails Formal emails are similar to letters. Writing to someone when you do not know the name: Opening Dear Sir or Madam Dear Sir / Madam.
Most of us in the business world use emails as the main, and in some cases the only, means of written communication. For many students studying Business English and practising their business email writing skills is an important part of their course. While most of us are happy to write informal emails to friends that might have grammatical mistakes in them, the same is not true when writing to colleagues and clients with whom we want to make a good impression.
Or where we need to be a bit more careful or more diplomatic than usual. Recommended for you.
So, how can you ensure that your email writing skills are up to standard? Here are some general tips I’d like to share with you: 1. Subject Line Always have a subject line that summarises briefly and clearly the contents of the message (example: Re: Summary of Our Meeting with ABC Suppliers). Recommended for you: 2. Simplified Sentences Don’t make your email look overcrowded by trying to use too many technical terms or long words. It is good to use complex and compound-complex sentences, but ensure that they are easy to understand. The most common mistake that many of our students make is to translate directly from their own language.
This can often lead to confusing sentences. A popular rule that you could adapt is to use the KISS Test – Keep It Short and Simple. Recommended for you: 3. Think of who your reader is going to be Is it a colleague, a client or your boss?
Should the email be informal or formal? Most business emails these days have a neutral tone. Benthic software crack. Note the difference between Informal and Formal: Informal – Thanks for emailing me on 15th February Formal – Thank you for your email dated 15th February Informal – Sorry, I can’t make it. Formal – I am afraid I will not be able to attend Informal – Can you?
Formal – I was wondering if you could.? Some emails to colleagues can be informal if you have a long working relationship and know them well. This is the style that is closest to speech, so there are often everyday words and conversational expressions that can be used. For instance, ‘Don’t forget’, ‘Catch you later’, ‘Cheers’. The reader may also accept or overlook minor grammatical errors in informal emails. However, if the email is going to a client or senior colleague, bad grammar and an over-friendly writing style will most probably not be acceptable. Recommended for you: 4.
Be very careful of capital letters, punctuation, spelling and basic grammar While these can be tolerated in informal emails, they are very important in business emails as they are an important part of the image you create. Give yourself time to edit what you’ve written before you push that Send button. In today’s busy world, it’s very easy to send out many emails without checking them thoroughly: as an English learner, you should make a conscious effort to double check before sending. Recommended for you: 5. Think about how direct or indirect you want to be In some cultures, it is common practice to be very direct in email correspondence. However, this can cause a problem if you’re writing to someone in another country and in a language that is not your mother tongue. They might find your directness rude and possibly offensive.
Consider these: Direct – I need this in half an hour. Indirect and polite – Would it be possible to have this in half an hour? Direct – There will be a delay Indirect – I’m afraid there may be a slight delay. Direct – It’s a bad idea Indirect – To be honest, I’m not sure if that would be a good idea.
By adjusting your tone, you are more likely to get a positive response from your reader. Recommended for you: 6. Look at these words: helpful, good question, agreed, together, useful, I will do my best, mutual, opportunity. Now look at these: busy, crisis, failure, forget it, I can’t, it’s impossible, waste, hard.
Writing Emails Exercises
The words you use show your attitude to life, so choose your words wisely. Recommended for you: 7. Get feedback Try and get some feedback on the emails that you write. This could be from your English Teacher or someone you know whose English is at a good level. Study the English in any emails you receive. If it is a well-written email, look carefully at some of the language used. Start your own phrase book by collecting a bank of phrases from what you hear or read all around you; they may be useful in the future.
Business Writing Book Pdf
Recommended for you: Author: Shanthi Cumaraswamy Streat Shanthi graduated in Politics and International Studies from the University of Southampton, UK in 1989. After 20 years in the world of Finance in such varied fields as life assurance, stockbroking, fund management and wealth management, she decided to re-train as an English as a Foreign Language (EFL) Trainer. She studied the CELTA at International House, London in 2009 and has since been a freelance English Language Trainer. She is also the co-owner of.